Our shipping and processing timelines should be noted by our customers. For on-hand hair products, shipping usually takes between 3-5 business days.

For pre-ordered wigs, please allow for up to 7-14 business days for shipping and processing.

We would like to highlight that weather conditions or transport issues beyond our control may lead to delays in hair delivery.

Please be aware that such delays do not arise from any fault of our company. It's important to note that no refunds are available and all sales are considered final.